Privacy Policy
Last updated:
Introduction
This Privacy Policy applies to Queblorngrex and describes how we collect, use and protect your personal data in connection with our indoor plant care and maintenance services in Australia. We operate from Lidcombe, NSW, and provide plant health checks, watering and feeding visits, pruning, repotting and indoor plant styling for residential and commercial spaces across NSW and Australia.
Data We Collect
In the course of providing indoor plant care services in Australia (including Sydney, Lidcombe, NSW and surrounding areas), we may collect the following:
- Name and contact details (email, phone, address) when you enquire or book a visit
- Property and plant details (location, number of plants, access instructions) to deliver our services
- Communication history regarding your bookings and care plans
How We Use Your Data
Your data is used to:
- Arrange and perform plant care visits (health checks, monthly care, styling)
- Send service-related updates and care summaries
- Respond to enquiries and manage bookings
- Comply with legal obligations
| Purpose | Data used |
|---|---|
| Booking visits | Name, contact, address |
| Service delivery | Property and plant details |
| Communication | Email, phone |
Data Sharing
We do not sell your data. We may share it only where necessary with service providers who assist our operations (e.g. scheduling) or when required by Australian law. Any such providers are required to protect your data in line with applicable privacy standards.
Data Retention
We keep your personal data only for as long as needed to provide our indoor plant care services, manage bookings, and meet our legal obligations in Australia. When data is no longer required, we delete or anonymise it in a secure manner.
Security
We take reasonable steps to protect your personal data against unauthorised access, loss or misuse. Our indoor plant care business operates in Australia and we apply practices appropriate to the nature of the data we hold.
Your Rights
Under Australian privacy law, you may request access to, correction of or deletion of your personal data. To exercise these rights in relation to our indoor plant care services, contact us using the details below. We will respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
Jurisdiction
This Privacy Policy is governed by the laws of New South Wales and the Commonwealth of Australia. Our indoor plant care services are provided in Australia from our base at Lidcombe, NSW.
Contact
For privacy-related questions about our indoor plant care services in Australia: Queblorngrex, A1/3-29 Birnie Ave, Lidcombe NSW 2141, Australia. Phone: +61283195541. Email: info@queblorngrex.world.
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