Terms of Use

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Acceptance

By using this website and our indoor plant care services, you agree to these terms. If you do not agree, please do not use the site or our services.

Services

We provide indoor plant care and maintenance across Australia, with a base in Lidcombe, NSW. Our services include indoor plant health checks, watering and feeding visits, pruning, repotting and plant styling for homes and businesses. Services are subject to availability in your area and our service agreements.

Use of the Website

You may use this website for lawful purposes only. You must not use it to transmit harmful code, collect data without consent or impersonate others. Content on the site is for general information and may change without notice.

Bookings and Payments

Bookings for indoor plant care visits (health checks, monthly care, styling) are subject to confirmation. Payment terms, including any deposit or prepayment, will be set out at the time of booking or in a separate service agreement. Cancellation and rescheduling are subject to our Return Policy and any terms agreed with you for services in Australia.

Limitation of Liability

We take care in providing indoor plant care services across Australia. We are not liable for loss or damage to plants beyond what is reasonably within our control, or for indirect or consequential loss. Our liability is limited to the extent permitted by the laws of New South Wales and the Commonwealth of Australia.

Complaints

If you are unhappy with our indoor plant care service in Australia, please contact us first using the details below. We will try to resolve your concern promptly. If the matter is not resolved, you may have rights under Australian Consumer Law (ACL) and can contact your local consumer protection agency or the ACCC.

Jurisdiction

These Terms of Use are governed by the laws of New South Wales and the Commonwealth of Australia. Any disputes in connection with our indoor plant care services or this website are subject to the courts of NSW and Australia.

Contact

For questions about these terms (indoor plant care services, Australia): Queblorngrex, A1/3-29 Birnie Ave, Lidcombe NSW 2141, Australia. Phone: +61283195541. Email: contact@queblorngrex.world.